PRIVACY POLICY

This privacy policy sets out how What Sarah Inks uses and protects any information that you give when you use our service. The site is managed by Sarah Howard, founder of What Sarah Inks - Bespoke Calligraphy services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our service, then you can be assured that it will only be used in accordance with this privacy statement.

WHAT INFORMATION WE COLLECT AND WHY 

We will collect the following information (when you provide it);

  • Name

  • Address

  • Phone number

  • Email address

  • Shipping addres

  • Other information relevant to transaction, such as personal names, dates and details relevant to your order.

We collect this information to deliver your order and to provide you with a better service and in particular we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

HOW WE COLLECT INFORMATION

We collect your information in the following ways;

  • When you submit a message via a 'contact form'

  • When you subscribe to the newsletter

  • When you purchase a product in the store

Your information will be used for the specific reasons listed above.

HOW DO WE STORE YOUR INFORMATION

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

YOUR DATA

We keep your data for as long as is necessary for us to service our customers. You can request that we erase any personal data we hold about you at any time. This does not include any data we are obliged to keep for administrative, legal or security purposes.To do this please email Hello@whatsarahinks.co.uk  

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.